We know that the rights, duties and responsibilities which we have during the course of our lives are important. From this point of view, we prepared the rights and responsibilities of our patients which they have while receiving the health service, based on the “Turkish Republic Patient Rights Regulation.”
Article 5. The following principles must be complied with in offering health care services:
All the patients visiting our hospital are entitled to the right to benefit from the health services in accordance with their needs, including “healthy life and protective health services” within the frame of fair conduct.
Our patients are entitled to the right to inquire information about the health service they would like to get. We take the patient’s inquiry about the conditions of the service in question into consideration.
Our patients are entitled to the right to accept or refuse the treatment offered in accordance with the convenient and sufficient information they receive. Patients may change the health institution provided that the change is in accordance with the referral system in legislation.
Our hospital observes the right of our patients to choose and change the physician who is responsible for their treatment, and to request the consultation of other physicians, in accordance with the information they are provided with.
Our patients are entitled to the right to request the correct diagnosis, treatment and care to be made in accordance with the modern medical knowledge and technology
Without a diagnosis and a reason for protection, no intervention which can cause death or threaten lives may be performed or demanded.
Euthanasia is prohibited. No person may waive her/his right to life even for medical or any other reason. Even if the person herself/himself makes such a demand, no life may be terminated.
Our health personnel will take the required medical care that the patient needs. It is among our principles to minimize or terminate the patient’s pain in the cases when it is difficult for the patient to continue her/his life.
Patients have a right to request that sharing of information about her/his health condition be made only by herself/himself. The decision is taken in written from the patient and the information is given only to the patient until the patient’ approval for sharing the information with others arrives.
The diagnosis may be withheld form the patient taking into consideration that it may make a negative impact on the patient’s psychology, the probability of instigating the negative course of the disease and the disease’s being considerably negative. It is upon the discretion of our physicians within the limits of the requirements not to release information to the patient or her/his relatives.
The information obtained in connection with the health service provided may not be released under no circumstances except for the conditions listed in the legislation.
Respect for patients’ confidentiality forms a basis in our institution. The medical interventions are performed in the scope of respect for patients’ confidentiality.
Everybody is entitled to the right to be and request to be safe in health institutions. Our institution takes the necessary measures to protect and provide the safety of life and property of our patients and their relatives such as their visitors and attendants.
We support our patients with our chapels so that they may comfortably fulfill their religious requirements. Two chapels designated for women and men are at our patients’ service.
Our patients have a right to bring a reverend/cleric for preach and pray in accordance with their religious needs.
One of our hospital’s principles is to have a good-humored, polite and understanding attitude towards our patients and their relatives.
It is our responsibility to provide hygiene and to prevent noise and other disturbing factors, as a requirement of human conditions.
Visitation shall be made in such a way not to disrupt our patients’ peace and quietude, and information shall be provided by hospital employees.
Article 40. Depending on the approval by the attending physician, presence of a hospital attendant may be requested to assist the patient during examination and treatment, within the bounds of legislation, possibility of the hospital, and the medical condition of the patient.
How and when this right will be exercised and the measures to be taken in this respect are regulated by a legislation detailing the operation procedures and principles.
Article 42/A – (Amended with Official Gazette no. 28994 on 08/05/2014)
The patient complies with the following rules while receiving health services: